Digital Virtual Staff Solutions Pvt. Ltd. ("DVSSPL", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website dvs.solutions and interact with our services.
This Policy is published in accordance with the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection Act, 2023 of India.
We may collect the following categories of information:
Contact Information: Name, email address, organisation, and role — submitted voluntarily via our contact/booking forms or email correspondence.
Usage Data: Pages visited, time on site, referral source, browser type, and device type — collected automatically via Google Analytics (GA4).
Communications: Content of emails or messages you send us, including enquiry context and requirements.
We do not collect sensitive personal data such as financial information, biometric data, or health information through this website.
We use information collected to:
Respond to your enquiries and schedule calls or meetings
Understand and improve website performance and user experience
Send relevant updates or insights where you have expressed interest (you may opt out at any time)
Comply with applicable legal obligations
We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
Our website uses Google Analytics 4 to collect anonymised usage data. Google Analytics uses cookies — small text files stored on your device — to help us understand how visitors interact with the site.
You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on. Most browsers also allow you to refuse or delete cookies through their settings.
We retain contact and enquiry information for as long as necessary to fulfil the purpose for which it was collected, or as required by law. Analytics data is retained in accordance with Google Analytics default retention settings. You may request deletion of your personal data at any time by contacting us.
Under the Digital Personal Data Protection Act, 2023 (India) and applicable law, you have the right to:
Access the personal data we hold about you
Request correction of inaccurate data
Request erasure of your personal data
Withdraw consent at any time where processing is consent-based
Lodge a grievance with our Data Protection Officer
To exercise any of these rights, contact us at info@dvs.solutions.
Our website uses the following third-party services, each governed by their own privacy policies: Google Analytics 4 (usage analytics) and Contentful (content management for blog/insights). We are not responsible for the privacy practices of third-party services linked from our website.
We implement reasonable technical and organisational security measures to protect your information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of our website after changes constitutes acceptance of the updated policy.
For privacy-related queries, data requests, or to reach our Data Protection Officer:
Digital Virtual Staff Solutions Pvt. Ltd.
Email: info@dvs.solutions
Website: www.dvs.solutions
We use cookies (including Google Analytics) to understand how visitors use our site and improve your experience. See our Privacy Policy.